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A Moment with Valenzo – Garza Blanca’s Head Butler

Valenzo Head Butler at Garza Blanca Puerto Vallarta

Garza Blanca Preserve Resort & Spa has the pleasure to introduce Jose Manuel Valenzo Cuevas, the resort’s head butler, who strikes a chord with each and every guest he encounters for his exceptional service and charming demeanor.  Endearingly known as Valenzo by other staff members, VIPs, celebrities, and guests reserved in the penthouses suites from the Luxury Residences Range, this wise young man is leaving his mark on the memories of all those he encounters at Garza Blanca Preserve Resort & Spa.

Butler Service at its Best

Valenzo takes his duties as head butler very seriously, but it is his painstaking attention to detail and the subtle elegance with which he serves his clients that is leaving guests more than pleased with the luxurious Butler Service offered by the resort.  Not only does he find ways to make guest’s experiences as unique as each individual, but he goes above and beyond to touch their hearts and ensure a vacation beyond their wildest expectations.

Originally hired to support the service team at Garza Blanca Resort’s Blanca Blue restaurant, Valenzo soon joined the management team of the resort’s fine dining restaurants. His commitment to exceptional service stood out among the crowds, subsequently earning him the position of butler when Garza Blanca launched their outstanding new service just over two years ago.  Now with some time under his belt, the 27-year-old is now in charge of the butler service at Garza Blanca, involved in making sure the requests of VIPs, celebrities and guests reserved in the resort’s penthouses are met with the utmost attention to detail and efficiency.

While Garza Blanca Resort’s butler service is included as a privilege with the reservation of one of the penthouses, you can add this service to your reservation at any of the suites at Garza Blanca for an extra charge.

What does the Butler Service Include?

Not only does Valenzo check in with guests prior to their arrival to prepare the suite with all their desirables, but he also insists on creating those “wow” moments that set a vacation at Garza Blanca apart from all the rest.  Throughout the entirety of your stay at the resort, the phenomenal butler service is just a phone call away, where Valenzo and his Elite concierge team continuously make themselves available so that guests’ needs are met almost the instant they require it.

However, for this inspired individual, being your butler isn’t just about providing a service, it is about making a connection and forming close relationships with his guests.  “The best thing about my job is feeling as though I have contributed to their experience,” said Valenzo of his work, “I also enjoy being rewarded for my excellent attention by seeing the smiles on their faces and their contentment at a job well done.”

Valenzo’s expertise extends well beyond the boundaries of an ordinary butler.  Aside from ensuring your every need is met, he is quite knowledgeable about the area and can offer a slew of recommendations ranging from where to eat to what to see.  Originally from Chilpancingo, in the Mexican state of Guerrero, Valenzo has been living in Puerto Vallarta for over 20 years, making him a reliable expert with more than a few recommendations up his sleeve.
If unparalleled service is what you are looking for, then Jose Manuel Valenzo Cuevas is your man and Garza Blanca Preserve Resort & Spa is your ideal vacation destination.