Payment & Reservation Policy: A 35% prepayment deposit is required after completing the reservation. The deposit must be paid within 24 hours of booking confirmation to guarantee the reservation. The remaining balance must be paid upon arrival at the resort. A valid government-issued photo ID and a valid credit card or cash deposit are required at check-in for incidental charges.
Savings: Savings of up to 59% apply to select room categories and travel dates. Offer is valid for new reservations only and is subject to availability.
Rates: Rates shown are starting rates per person, per night, based on the maximum occupancy of a Deluxe Room 2 Queen Beds Oceanfront. Rates are available for both All-Inclusive and European Plan (Room Only) reservations, do not include taxes, and may vary depending on travel dates and availability. Rates are subject to change without prior notice.
Booking Condition: Valid only for reservations booked on Tuesdays.
Travel Window: Valid for stays through December 22, 2027.
Little Luxuries: Available for One Bedroom Suite categories and above with a minimum stay of 3 nights.
Complimentary Basic Internet: Includes complimentary basic internet service of 2 MB for unlimited devices.
One Bottle of Moët & Chandon: Available once per stay exclusively for European Plan (Room Only) reservations.
Private In-Suite Premium Bar: Available exclusively for All-Inclusive reservations when booking a Penthouse Suite category. Includes beers, soft drinks, international snacks, and 25 fl. oz. liquor bottles, including Tito’s Vodka, Johnnie Walker Black Label Whisky, Bulldog Gin, Patrón Silver Tequila, Havana Club Rum, and Baileys. The selection may be personalized according to guest preferences. This benefit is available once per stay and requires a minimum stay of 3 nights. For stays of 6 nights or more, guests may request a bar restock on the sixth night.
Exclusive Residence Experiences: Available exclusively for Three Bedroom and Four Bedroom Suites. Guests may choose from select experiences, available once per stay and subject to scheduling upon arrival through the butler service. For All-Inclusive reservations, a minimum stay of 3 nights is required. For stays of 6 nights or more, guests may enjoy the selected experience again starting on the sixth night.
Daily Resort Credit
Resort Credit is valid for bookings under the Room Only and All-Inclusive plans through all sales channels, with a minimum stay of one night.
The daily Resort Credit amount is determined by accommodation category:
Deluxe Oceanfront: $50 USD per day
Junior Suite: $50 USD per day
Honeymoon Suite: $100 USD per day
One Bedroom Suite: $100 USD per day
Two Bedroom Panoramic Suite: $200 USD per day
Two Bedroom Oceanfront Suite: $200 USD per day
Three Bedroom Panoramic Suite: $300 USD per day
Three Bedroom Oceanfront Suite: $300 USD per day
Oceanfront Penthouse: $500 USD per day
The Grand Penthouse: $500 USD per day
Resort Credit Usage
Resort Credit must be used daily and is non-cumulative.
It may be applied toward eligible dining and beverage purchases and selected services with an additional charge, including romantic dinners, bottles of wine, in-room phone calls, and Premium Wi-Fi.
Up to 20% of the total amount of each eligible purchase may be covered with Resort Credit.
For eligible 55-minute body treatments, up to $50 USD in Resort Credit per day may be applied.
The maximum credit allowed per day depends on the room category and length of stay.
Resort Credit Exclusions
Resort Credit does not apply to:
Beauty salon services
Spa boutique purchases
BathHouse services
Service charges
Gratuities
Taxes
Market Shop purchases
Karuma restaurant
Unused Resort Credit is non-transferable, non-refundable, and cannot be exchanged for cash.
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